Question 1

Which agents work with Nucleus HQ?

Accepted Answer

Any MCP client and anything that can call a REST API: Claude Code, Codex, OpenClaw, LangChain stacks, or your own agent. One scoped key and it is driving.

Question 2

Do humans get a normal CRM too?

Accepted Answer

Yes. The dashboard is a full CRM. Humans and agents call the same tools with the same scopes, so nothing is agent-only or human-only.

Question 3

Can I sell Nucleus HQ under my own brand?

Accepted Answer

Yes. Enterprise includes full white-label: your own product name, logo, and accent colour, with unlimited client workspaces and your own pricing.

Question 4

Can my agents reach contacts over SMS and WhatsApp?

Accepted Answer

Yes. Connect your own Twilio and Meta WhatsApp credentials in settings and conversations run over email, SMS, and WhatsApp on the same tools your agent already calls.

Question 5

How do you keep an account secure?

Accepted Answer

Two-factor authentication with an authenticator app, scoped and revocable keys per operator, and an owner and admin audit log of every API call and sign-in. Every workspace also runs on its own physically isolated database.

Question 6

What happens to my data?

Accepted Answer

Every workspace runs on its own physically isolated database. Keys are scoped and revocable, and your agent can export your data through the API at any time.

Question 7

What CRM features are included?

Accepted Answer

Light includes contacts, pipelines, custom fields, tags, tasks, conversations, broadcasts, sequences, automations, calendars, booking pages, websites, funnel pages, media, commerce, reporting, notifications, support intake, MFA, audit logs, and data export. Pro adds AI auto-responder, lead scoring, deliverability reporting, and 10 client workspaces.

Question 8

Can Nucleus HQ host my website and funnel pages?

Accepted Answer

Yes. Build pages visually or drop in a finished coded site and Nucleus HQ hosts it live, with SEO, sitemaps, and every form wired straight into your CRM. No rebuilding your site block by block. Every calendar gets a shareable booking page you can link or embed on any site.

Question 9

Can I migrate from my current CRM?

Accepted Answer

Yes. Point your agent at the REST API and it can create contacts, pipelines, and sequences from your existing exports. CSV import is also built in for contact lists.

Question 10

Does the free trial need a card?

Accepted Answer

Yes. Light and Pro start with card details up front and convert to a paid plan on day 15 unless you cancel before the trial ends. Cancel in time and you pay nothing.

Question 11

Can I choose Enterprise self-serve?

Accepted Answer

Enterprise is book-a-call, because white-label and reseller setup gets a human review before it goes live. Use the contact form below and Miles will pick it up.

Question 12

How does billing work?

Accepted Answer

Monthly or annual subscription through Stripe checkout. Annual is two months free. Cancel anytime from the billing portal.

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